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Plan your visit
- How To Get Here
- Food and Drink
- Access Guide
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FAQs
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The Experience
- What can I expect from Jeff Wayne’s The War of The Worlds: The Experience?
- Do I need to know the story?
- What is an immersive experience?
- Where is the experience located?
- How do I get there?
- Is there parking available?
- Does the experience take place in an indoor or outdoor venue?
- How long does the experience last?
- What time should I get there?
- What happens if I arrive late?
- What is the capacity of each performance?
- How does the VIP experience work?
- Is food & drink available at the venue?
- Do I need to reserve a table in the bar & restaurant?
- I have booked a meal, do I eat before or after the experience?
- Are there vegan or gluten free options available?
- Can I bring my own food & drink?
- How do I redeem the extras that I purchased with my tickets?
- Can I take my own photos?
- Is there a gift shop?
- Are there chairs inside the experience?
- Is there a cloakroom to store personal belongings?
- What should I wear?
- How much of the experience is in Virtual Reality (VR)?
- What are the sizes of the VR headsets?
- Is there a place for my family/friends to wait for me?
- Is there a lost and found contact?
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Access
- Is this appropriate for children?
- Is there an age requirement?
- Do I need to bring my glasses?
- Will the headsets fit over my glasses?
- Is the experience scary?
- I have a medical condition. Is the experience suitable for me?
- Is the experience accessible for all?
- What language is the experience?
- Is the venue wheelchair accessible?
- Are there any staircases inside the venue?
- Is the experience accessible for deaf people?
- Can I wear my hearing aids?
- Will there be strobe lights?
- Are there any alternative routes inside the experience?
- Will I experience motion sickness?
- Can I participate if I'm pregnant?
- Are there toilets available during the experience?
- Are there any content or trigger warnings?
- What are the prohibited items at the experience?
- Can I smoke or vape?
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Tickets
- Where can I get tickets?
- What ticket types are there?
- How many tickets can I buy?
- What do VIP tickets include?
- Can I purchase tickets at the venue?
- Will I be allocated a performance timeslot upon arrival?
- Can I make a group booking?
- Can I do the experience alone?
- Do you sell gift vouchers?
- I have an LW Theatre gift voucher. How do I redeem it?
- Can I change the date of my tickets?
- Can I cancel my tickets?
- What is your refund policy?
- How do I book a ticket for my carer?
- Do I need to print my ticket?
- What are the official sellers for this experience?
- Can I obtain a press pass?
- I can't find my ticket. What can I do?
- How can I contact you?
- I have a Virgin Experience Days or Wonderdays voucher - how do I redeem it?
- I have Theatre Tokens - how do I use them?
- I want to buy merch online - can I?
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The Experience
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